Confirm your age

You must be 18 years or older to be an EC creator and post shoppable content in TikTokShop. Before you are able to add products andpost shoppable content, we’ll ask you toconfirm your age to help us ensure that TikTokShop EC Creators meet our minimum age requirement.

What Happens after you submit your age confirmation?

You have several options to help us confirmyour age so you can post shoppable contentThe following are possible outcomes if weconfirm that you are under 18 or are unable toconfirm your age:

• lf we are unable to confirm you are over1 8, you will not be able to be TikTokShopEC creator nor post any shoppable
• If we confirm that you are under 18, youwill not be TikTok ShopEC creator to post any shoppable content or use other features on TikTok Shopfor which you do not meet our minimum age requirement
• lf we confirm that you are under 13, youwill be underage banned.

How to confirm your age to add products and post shoppable content? 

Before you add products and post shoppable content , follow the instructions provided to confirm your age. Depending on your location you’ll need to confirm you’re 18 years or older through one of the following options:

Selfie with lD

To confirm your age using a selfie with lD, you must provide the following:

• A photo of your government-issued lD;and
• A selfie of you holding(a)the samegovernment-issued ID and (b) a piece of paper clearly and legibly stating a unique code that we’ll send you during the

You may cover any parts of your lD that you have a legal right or obligation to do so.

Credit card authorization

To confirm your age through credit card authorization, you’ll need to provide your credit card information.A small and temporary charge will be made to authenticate your credit card. You’ll receive a refund for any charges incurred.

Facial age estimation

To confirm your age through facial age estimation, you’ll need to provide your selfie.After you submit your selfie, we’ll send it to our third-party age estimation service provider.They’ll use their technology to estimate your age based on the facial features in your selfie. They will then send us your age estimate and delete your selfie. To confirm your age using facial age estimation, you must provide the following:

• A selfie taken in real-time. You can’tupload an existing selfie from your photo album; and
• A selfie with your face fully in the frameprovided on the screen.Remove any items that cause shadows, such as hats. You can keep your glasses on.

After you submit the required information, we’ll notify you of the result.

How we use the information you submit to TikTok if you confirm your age to be TikTok Shop EC Creator to add products and post shoppable content?

We’ll ask you to provide some information to confirm your age so we can decide whether to enable you to add products and post shoppable content, as we have a legitimate interest in keeping our community safe and preventing misuse of our services as stated in our Privacy Policy. We’ll need different information depending on how you choose to confirm your date of birth.Keep in mind:

• If your age confirmation submission isapproved, we’ll update the date of birth for your account.
• lf your age confirmation submission isn’tapproved, we may update your date of birth depending on the information you  Your date of birth isn’t visible to others on TikTok.
• We’ll only use the information you submitto confirm your age and to inform you of our decision.For example, if you choose to provide photos, we won’t show them on your TikTok profile or anywhere else on TikTok.

How we retain your information if you confirm your age

As soon as the age confirmation process is complete, we’l start the process to delete the information you submitted, including any selfies and photos of your lD. lf we confirm you’re under 13 years old, we’ll delete your account on day 120 (or day 187 if you’re located in the European Economic Area(EEA)) from the date of our age confrmation decision and start deleting all your other data. Learn more about underage appeals on TikTok and how to download your data.

lf we confirm you’re 13 years or older:

• As long as you have a TikTok account,we’ll keep a record of your date of birth,confirmation that you submitted your agehow you confirmed your age, and the
• We won’t keep a copy of your lD, ifprovided, but we’ll keep information relating to the lD authentication check carried out by our service provider. For example, the number of times your lD was reviewed if your first confirmation wasn’t approved and when our service provider sent us the authentication result.

• Once you no longer have a TikTokaccount, all the above data (together with the rest of your data)is sent for deletion.
• We’ll create a record that allows us totrack the status and details of your age  We’ll retain this record for 90 days and then delete it.

How we share your information

Depending on how you’ve chosen to confirm your date of birth, we’ll share the information you submit with our service providers, who help us check if your lD is authentic, estimate your age from your selfie, or allow our appointed service providers to make a temporary credit card authorization. We won’t share this information with any third parties outside of the age confirmation process.

Note: The description of facial age estimation will be displayed when creators’ store region are in the following countries:

[“us”, “at”,”be””bg”, “hr”, “cy”, “cz”, “dk”, “ee”, “f”, “fr”, “de”, “el””hu”, “ie”, “it”, “|v”, “|t”, “|u”, “mt”, “nl”, “pl”, “pt”, “ro””sk”, “si”, “es”, “se”, “no”, “is”, “|i”, “gb”, “ch”]

Facial age estimation

To confirm your age through facial age estimation, you’ll need to provide your selfie.After you submit your selfie, we’ll send it to our third-party age estimation service provider.They’l use their technology to estimate your age based on the facial features in your selfie. They will then send us your age estimate and delete your selfie.

To confirm your age using facial age estimation, you must provide the following.

• A selfie taken in real-time. You can’tupload an existing selfie from your photoalbum; and
• A selfie with your face fully in the frameprovided on the screen. Remove anyitems that cause shadows, such as hatsYou can keep your glasses on.